Wix site got an ADA letter? Fix these first.
Wix doesn't let you edit your site's code, so you fix accessibility through the editor's own settings. Wix has a built-in Accessibility Wizard that covers the most common problems. Here's how to use it, and where its limits are.
Got a lawsuit, not just a letter? Fixing your site matters, but it doesn't answer the lawsuit. Read the first 72 hours and talk to a lawyer about your deadline.
Start by finding out what's actually wrong
Don't guess from the complaint. Scan your homepage, a typical page, your contact page and, if you sell online, a product page and the cart.
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Run Wix's Accessibility Wizard
In the Wix Editor, open Settings, then the Accessibility Wizard, and scan your site. It lists detected issues page by page and walks you through fixing them (Wix Help Center). It only works in your site's main language, so check other languages by hand.
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Describe every image
Missing image descriptions (alt text) are the most common problem in these complaints.
Where: in the wizard's Alt Text section, or click an image in the editor, open its settings and fill in "What's in the image? Tell Google". If an image contains words, like a sale banner, put those words in the description too. Check product images in your store's product settings as well.
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Put headings in order
Screen reader users jump between headings to find their way. Every page needs one H1, then H2, H3 in order. Wix templates often pick heading levels for their look.
Where: in the wizard, choose a page and use Organize heading structure to set the right tag for each heading.
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Set your site's language and check text contrast
Screen readers use the page language to pronounce words correctly. Set your main language through the wizard's site-level issues or your site settings. For faint text, change the colors in your site's theme or in each text element's settings.
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Try your site with only the keyboard
Unplug your mouse. Use Tab to move, Enter to choose, and Escape to close things. Pop-ups, lightboxes and third-party apps from the Wix App Market are the usual traps. Problems inside an app go to that app's developer.
What you can't fix on Wix
Because Wix controls the code, some problems can only be fixed by Wix or by an app's developer. If the scan flags something you can't change in the editor, report it to Wix support, keep their reply, and note it in your records. Your lawyer will want to know which problems were in your control.
Don't add an overlay widget as the fix
Accessibility toolbar widgets don't change the code that causes these problems, and sites running them still get sued. The FTC fined the biggest overlay company, accessiBe, $1 million over its claims (FTC).
Keep dated proof
Save a dated record of what was wrong and what you fixed. Courts have dismissed cases when a business showed its site was already fixed and the plaintiff couldn't rebut it (Seyfarth Shaw).
If a letter has already arrived, the Letter Response Kit scans up to 25 pages, explains each problem with Wix steps, and seals the results into a dated evidence pack for your lawyer.
Automated scans find only some accessibility problems, so a clean scan doesn't mean a site is compliant. Due Effort is not a law firm and this page is not legal advice. Wix menu names change between editor versions; check Wix's help center if a step doesn't match. Other platforms